Exchange, Return, Refund Policy
Trendstar 10 Days Easy Exchange/Return
- Easy Exchange/Return* applies if not satisfied with Products** quality or size.
- You have to notify us within 24 hours after receiving the Products from the deliveryman.
Trendstar appreciates every single time you trust us with your purchase. We love to provide you with an absolutely hassle-free shopping experience. We assure you that all Products sold on trendstarbd.com are brand new. In case the Products you have received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, you can exchange/return it within 7 days and we will solve your issue within the next 7 working days (Outside Dhaka 10 days), after receiving your notification. You can have Refund as well.
** Any lingerie items cannot be exchanged or returned. Any item sold under any Sale/Discount offer cannot be exchanged or returned, items sold under any Sale/Discount offer can be exchanged or returned only if you received defective or damaged products
Trendstar provides delivery services all over Bangladesh.
Inside of Dhaka City area, it takes 2 working days to a maximum of 5 working days
Outside of Dhaka City area, it takes 3 working days to a maximum of 7 working days